Printing FAQ — Common Questions About Printing

Printing FAQ

Welcome to our Printing FAQ section. Here, you’ll find answers to some of the most common questions about print file formats, turnaround times, and more.

Common Printing Questions

Q: What’s the best file format for printing?
A: For best results, use PDF, TIFF, or high-resolution JPEG files. If you’re new to preparing print files, Canva’s print design guide has a great step-by-step explanation on bleed, margins, and resolution.

Q: What’s the difference between digital and offset printing?
A: Both have their benefits — digital printing is faster for small runs, while offset offers better color consistency. You can read more from Adobe’s Guide to Printing Basics.

More Resources Related to Our Printing FAQ. Adobe’s Guide to Printing Basics

Printing FAQ — Our Printing FAQ

Turnaround, Charges, and Contact Information

What’s your turnaround time?
Our usual turnaround is 10 working days for offset printing, 7 working days for digital printing…
What kind of proof will I see? Is it accurate?
For process color, we calibrate our Epson proofs to match what our presses will print…

Variations between Epson proofs and printed pieces are incredibly slight. Epson proofing paper is high gloss and won’t necessarily match uncoated paper.

For Pantone colors, our Epson proofs are close, but will usually not match the color exactly. This is because the processes are totally different. The Epson proofer is using CYMK plus light cyan and light magenta, while a PMS color is actual mixed ink (like paint)…[/toggle]

Will my monitor match the proof or printed project?
Every monitor and printer calibrates colors differently…

File Setup and Proofing Details

What file formats do we accept?
A MAC platform is preferred…

MAC: Adobe CS Suite, InDesign 2.0, Pagemaker 7, Quark 5 and 6, Adobe Illustrator 10, Photoshop 7, Freehand 8.0, Adobe Acrobat (see glossary under PDF for instructions)

PC: InDesign 2.0, Photoshop, Adobe Illustrator 8.0, Adobe Acrobat (see glossary under PDF for instructions)

NOTE: Please compress all files before uploading them to one of the following formats: .pdf, .zip, .rar, .lzh, .sit, .sitx, .sea or .hqx…[/toggle]

How do I get an estimate?
You can fill-out and submit an estimate online. You can also call 541-773-2939…
Is there an extra charge for bleeds?
No, we assume that all jobs bleed. On rare occasions, however, if the paper stock you choose doesn’t come in the parent size best suited for your job it may save money if you don’t bleed. If this is the case, we’ll let you know.
Where are you located?
Our address is 679-B Brian Way, Medford, OR 97501—just off of Sage Road.
What are your hours?
We are open 7:00am to 4:00pm. Our team arrives earlier than 7:00 and many times we are here later than 5:00. Don’t hesitate to call if you need to see us outside our regular hours.

For more insights and technical standards, learn more about how different printing methods work from Adobe’s Guide to Printing Basics.

You can also check the International Standard Paper Sizes (ISO 216) for accurate dimensions used in printing.

To understand why printers use CMYK instead of RGB, see HP’s guide on color printing.

Additional Printing Resources

We hope this Printing FAQ helps you better understand the printing process and get the best results for your next project.

For more details about our services, visit our Printing Services page.

If you have a question not listed in this Printing FAQ, feel free to contact our team